The AI receptionist for multi-speciality clinics

A multi-speciality clinic runs on a schedule nobody can hold in their head: the orthopaedic surgeon on Tuesday and Friday evenings, the gynaecologist every morning, the visiting cardiologist twice a month. Naadham holds all of it, so every caller hears the right day, the right doctor and a slot that is really free.

Visiting consultants are where front desks slip. Give each doctor a sheet in your schedule upload — their days, hours and appointment length — and the assistant only ever offers times that doctor is actually in. When a consultant's calendar changes, you upload the new sheet and the next caller hears the new timings.

Callers often know the doctor's name but not the department, or the department but not the doctor. The assistant books whichever the caller asks for, and when they are unsure it follows the rule you set — offer the general physician, or transfer to your desk. It never decides which specialist a symptom needs.

One clinic number serves every speciality, several callers can be answered at the same time, and every conversation lands in the portal with a transcript, QA score and recording your front-desk lead can review. Compare with our page for hospitals and polyclinics if you run inpatient departments.

Why businesses choose Naadham

• Every doctor's real days — resident and visiting consultants each have their own sheet, so nobody is booked on a day they are not in.
• Doctor or department — callers can ask either way; unsure callers follow the rule you set rather than a guess.
• One number, many callers — parallel lines on every plan, so the 10am rush is answered instead of engaged.
• An audit trail per call — transcript, QA score and recording for every conversation, in one portal.

Configure your receptionist, then validate your setup

1. Sign up free at naadham.ai/login — 15 trial minutes, no card.
2. Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
3. What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
4. Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.

Frequently asked questions

Availability and setup

the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.

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