The AI receptionist built for Indian clinics & hospitals
Every unanswered ring is a patient calling the next clinic. Naadham answers in under a second, books real appointments from your doctor schedule 24×7, speaks your patients' language, and hands your staff a transcript of every conversation — from ₹5 per connected minute, live in about 3 minutes.
The front-desk problem, concretely
A clinic's phone rings hardest exactly when the front desk can't answer it: morning rush, lunch, evenings, Sundays. Calls that hit voicemail rarely convert — the patient books wherever a human (or an AI) picks up. Hiring more receptionists solves peak hours by overstaffing the quiet ones; an answering service adds cost per call and knows nothing about your schedule. An AI receptionist removes the trade-off: infinite concurrency, zero hold time, your real calendar, every call logged.
What Naadham does for a healthcare front desk
- Answers every inbound patient call in <1 second, greets with your clinic's name and persona, in English, Hindi and more.
- Books real, conflict-free appointments — upload doctor timings (.xlsx/.csv, one sheet per specialty) and the AI offers only genuinely open slots for the right doctor and service. Two simultaneous callers can never take the same slot.
- Answers your FAQs — hours, directions, parking, insurance, test preparation — from content you control in a form.
- Transfers to a human on your rules (and never gives medical advice — a hard, QA-flagged block).
- After hours: keeps booking 24×7, takes a message, or rings an on-call number — your choice.
- Every call transcribed and QA-scored (greeting, understanding, resolution, compliance, etiquette) with coaching notes — a quality window no human desk gives you.
- Follow-ups on WhatsApp & SMS from the same brain, and outbound reminder/recall calls once your clinic is KYC-verified.
Built for every kind of practice
🏥 Hospitals & polyclinics
Multi-department scheduling: one sheet per specialty, per-doctor timings, department-aware booking and transfers to the right desk.
🦷 Dental clinics
Procedure-length-aware slots (15/30/60 min intervals), recall reminders for cleanings, no-show recovery calls.
🔬 Diagnostic labs
Test preparation instructions answered consistently (fasting, timing), slot booking for sample collection, report-ready notifications.
🧴 Dermatology & skin clinics
Consult vs procedure slot lengths, treatment questions answered from your content, enquiry follow-ups.
🤍 Fertility & IVF clinics
Calm configurable tone, cycle-visit scheduling 24×7, hard clinical boundaries, sensitive-call transfers.
🦴 Physiotherapy clinics
Recurring-session booking and reschedules while you treat, reminders that cut no-shows.
By city: Bangalore · Hyderabad · Chennai · Mumbai · Delhi NCR — and see example conversations.
India-first, by design
- Names: region-specific speech recognition so "Lakshmi", "Karthik" and "Chowdhury" are heard correctly — and the agent confirms spelling before booking.
- Languages: English & Hindi strongest; 13 languages selectable for outbound calls.
- Telephony: Indian +91 numbers, usually assigned instantly; you forward your existing clinic number so nothing changes for patients.
- Pricing in INR, prepaid: from ₹999/100 min to ₹5/min at volume — no seats, no lock-in, 15 free trial minutes.
- TRAI compliance built in for outbound: consent registry, do-not-call list, 10:00–19:00 IST calling window, mandatory AI disclosure, clinic KYC before any outbound call.
Go live in five steps (~3 minutes to the first conversation)
- Sign up at naadham.ai/login — 15 free minutes, no card.
- Customise your agent with one form — greeting, voice, languages, services, FAQs.
- Hear it — a browser test call with your mic, before any phone number exists.
- Connect a number — assigned and wired instantly; forward your clinic line to it.
- Upload your schedule — real slot booking switches on.
Questions clinics ask us
Does the AI book real appointments or just take messages?
Real appointments. Upload your doctor schedule (.xlsx/.csv, one sheet per specialty) and Naadham expands it into bookable slots; the AI offers only genuinely open times and two simultaneous callers can never take the same slot. Without a schedule it takes the patient's preferred time for your front desk to confirm.
What happens to calls after clinic hours?
You choose per clinic: the AI keeps booking appointments 24×7, takes a message, or transfers to an on-call number. After-hours callers get an answer instead of voicemail.
Will it understand my patients' names and languages?
Speech recognition is multilingual with region-specific name recognition, so Indian names are transcribed correctly instead of anglicised. English and Hindi are strongest today, with 13 languages selectable for outbound calls. The agent confirms and spells names before booking.
Is Naadham compliant with Indian telecom rules (TRAI)?
Inbound answering needs no special compliance. For outbound calls Naadham enforces a consent registry, a do-not-call list, TRAI calling hours (10:00–19:00 IST), mandatory AI disclosure, and KYC verification of your clinic before any outbound calling.
Can it give medical advice?
No — deliberately. The agent is hard-blocked from medical advice or triage; it books appointments, answers practice questions (hours, directions, insurance, preparation instructions you provide) and transfers clinical questions to your staff. Every call's QA score includes a compliance flag for this.
Do I keep my existing clinic phone number?
Yes. Naadham gives you a dedicated AI number and you simply set call forwarding on your existing line — patients keep dialing the number they know, and the AI answers.
Your AI receptionist is 3 minutes away
Sign up, fill one form, and talk to your own agent from this browser — 15 free minutes, no card.
Start free Try the live demo first