Naadham · Product guide · Updated 30 September 2026
AI receptionist for clinics in the U.S.
Naadham is an AI receptionist for clinics: it answers every patient call on your clinic number, 24×7, in the patient's language, books a real slot with the right doctor after checking availability, and confirms by SMS. Clinical questions go to your staff — the assistant handles the front desk, not medicine.
At a glance
- Price: from $199/month (Starter, 400 voice minutes); Growth $449/month adds the WhatsApp AI agent and WhatsApp confirmations. See all plans.
- Languages: English and Spanish.
- Booking: checks the doctor's available slots before confirming; if a slot cannot be verified it records a request for the front desk instead of inventing one.
- Phone number: an American carrier number, or point your existing clinic number's call forwarding at it.
- Every call: a transcript in the staff portal, with bookings and requests your team still needs to act on.
- Try it: 15 free trial minutes (7 days) on signup; setup takes about two minutes.
By specialty: dental · dermatology · paediatrics · multi-speciality · fertility · physiotherapy · diagnostic labs · hospitals. By city: Bengaluru · Chennai · Hyderabad · Mumbai · Delhi NCR.
Start free — 15 trial minutesStart with appointment inquiries
- Add the appointment service, clinic location and opening hours.
- Supply the relevant doctor or department availability and booking slots.
- Explain what details the receptionist should collect.
- Update temporary schedule changes and expiry dates.
- Review confirmed appointments and requests that still need staff action.
Keep changing schedules current
Doctor availability can change each day. Update your slots and service context before customers rely on it. A document describing hours is not a live booking calendar; available slots determine whether an appointment can be confirmed.
Keep the assistant focused on administration
Use clinic-approved information for locations, hours, services and appointment preparation. The assistant is not a substitute for a clinician or an emergency service. Provide clear instructions for requests that need staff attention.
Make information easy to find
Use separate services when departments have different hours or booking requirements. Start with one workflow, test it, then add services. Read how availability-aware booking works.
Frequently asked questions
Can an AI receptionist book appointments for a clinic?
Yes. Naadham checks the clinic's available slots before confirming, books against a specific doctor and time, and records a request for the front desk when a slot cannot be verified. It never invents availability.
Does it give medical advice?
No. The assistant is kept to administration: hours, locations, services, appointment inquiries and directions. Clinical questions are routed to staff, and the assistant says so rather than guessing.
Which languages does it speak with patients?
Naadham answers in the language the patient uses — English and Spanish on every plan — following the caller's language and switching when they do.
What happens when a schedule changes at short notice?
Staff update hours, doctor availability or closures in the portal and the assistant uses the new information on the next call. There is no retraining step.
What does it do if a patient needs a human?
It transfers the call to the number the clinic has configured, or takes a message and notifies staff — and it does this whenever a patient asks, not only when it is unsure.
Appointment service checklist
- Service: identify the appointment type and the relevant department or practitioner.
- Location: distinguish branches and give clear arrival instructions.
- Availability: maintain actual bookable slots, including changes to the day’s schedule.
- Approved instructions: supply only information your clinic has reviewed for that appointment.
- Exceptions: define the staff contact and the process for requests outside the available schedule.
What happens when a schedule changes?
Update the booking slots and any temporary service notes. Do not rely on an old uploaded schedule to represent today’s availability. Staff should review affected appointments and follow their clinic’s process for contacting patients.
Understand slots and booking confirmations or open the setup guides.
Build your business receptionist
Tell us about your service and the conversations your team handles.
Contact NaadhamSign in to your portal