AI outreach campaigns: outbound calls that actually get made

Your list of leads, past customers and no-shows is worth nothing until somebody calls it. Naadham Outreach calls every contact on it, in their language, reads the script you wrote, and hands back a transcript, a QA score and a recording for every conversation.

Upload a spreadsheet — name, phone, and whatever columns matter to you — and write one script. The AI personalises each call from that contact's own row, so the opening line names the right project, the right appointment or the right order. Contacts who answer are marked reached; those who do not are marked no answer, and nothing is silently lost between the two.

Outreach runs on its own pool of minutes and its own dialling lines, bought as an add-on. That separation is deliberate: a campaign can never spend the minutes that answer your phone, and it can never occupy the lines an inbound caller needs. Your reception keeps working while the campaign runs.

Anyone who asks to stop is never called or messaged again, and that applies across both channels at once — a STOP on WhatsApp also ends the calls.

Why businesses choose Naadham

Your list, your script — upload a CSV, write the script once, and every call is personalised from that contact's own columns.
A record of every call — transcript, QA score and recording per conversation — you can read what was actually said, not a status code.
Its own minutes and lines — an Outreach add-on with a separate balance, so a campaign cannot spend the minutes or block the lines that answer your phone.
Consent and opt-out built in — calls run inside lawful calling hours, the AI discloses itself, and a STOP is honoured permanently across calls and WhatsApp.

Configure your receptionist, then validate your setup

Sign up free at naadham.ai/login — 15 trial minutes, no card.
Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.

Frequently asked questions

What is an AI outreach campaign?

A list of contacts an AI voice agent calls on your behalf, speaking a script you wrote and personalising each call from that contact's row. You get a transcript, QA score and recording for every call, so the campaign is auditable rather than a black box.

Will outreach calls use up the minutes that answer my phone?

No. Outreach is an add-on with its own minute balance and its own dialling lines. A campaign cannot spend your inbound minutes or occupy the lines your customers call in on.

Can it call people in their own language?

Yes — the same multilingual voice stack that answers your inbound calls places the outbound ones, following the language you set per campaign.

How do you handle people who do not want to be called?

Anyone who asks to stop is recorded as opted out and is never called or messaged again, on either channel. Campaigns run only inside lawful calling hours and the AI always discloses that it is an AI.

Can I see what happened on each call?

Every contact in a campaign carries its outcome — reached, no answer, failed — with the transcript, QA score and recording attached, and the campaign page totals them as it runs.

Availability and setup

the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.

Hear your own AI receptionist in ~3 minutes

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