The AI receptionist for hospitals & polyclinics

A hospital's phone line is a switchboard, a booking desk and an information counter at once. Naadham does all three: understands which department the caller needs, books OPD slots from that specialty's real schedule, and transfers the rest to the right human desk.

Multi-department scheduling is native, not bolted on: your schedule upload has one sheet per specialty (cardiology, orthopaedics, paediatrics…), each with its own doctors, timings and appointment intervals. The AI books into the right specialty's genuinely open slots and confirms doctor, department and time back to the patient.

The information load — visiting hours, directions, pharmacy timings, insurance desk — gets answered the same way every time, in the caller's language, freeing your operators for the calls that actually need them. Every conversation lands in the dashboard with a transcript and QA score your quality team can audit.

Why businesses choose Naadham

• Department-aware booking — one schedule sheet per specialty; the AI books the right doctor in the right department.
• Switchboard relief — visiting hours, directions, timings and desk numbers answered instantly and identically.
• Right-desk transfers — conversations that need a human go to the number you map, with the transcript preserved.
• Scales with your call volume — parallel lines on every plan (2 to 30, more on request), 24×7 — busy tone and hold queue both go away.

Configure your receptionist, then validate your setup

1. Sign up free at naadham.ai/login — 15 trial minutes, no card.
2. Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
3. What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
4. Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.

Frequently asked questions

Availability and setup

the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.

More from Naadham