WhatsApp marketing that answers when people reply

Most WhatsApp marketing tools send the message and stop. Naadham sends the campaign and then answers everyone who replies — with the same AI agent that already knows your services, your hours and your booking slots.

Write your message in the portal in plain language, putting your spreadsheet's column names in double braces where each person's own details belong. We convert it to the format Meta expects and submit it to your WhatsApp Business Account for approval — you do not have to learn Meta's template syntax or open Business Manager, though there is a link straight to it if you want to watch the review yourself.

Once a template is approved, upload your contact list and send. Every person receives the message filled in with their own details. When they reply, the conversation opens a customer-service window and your WhatsApp AI agent takes over in free text — answering questions, capturing the inquiry and booking where it can — instead of leaving a reply nobody reads until Monday.

Messages are counted from a credit balance that comes with the Outreach add-on, separate from your voice minutes. A STOP ends both the messages and the calls, permanently.

Why businesses choose Naadham

• Templates written in your words — compose in the portal; we handle Meta's format and submit it for approval, and you can open the template in Meta to watch the review.
• Personalised per contact — your spreadsheet's columns fill each message, so every person gets their own appointment, project or order named.
• Replies are answered, not queued — the WhatsApp AI agent picks up every reply inside the 24-hour service window, in free text, at no per-message charge.
• One opt-out across both channels — a STOP on WhatsApp also ends the outbound calls, and is honoured permanently.

Configure your receptionist, then validate your setup

1. Sign up free at naadham.ai/login — 15 trial minutes, no card.
2. Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
3. What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
4. Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.

Frequently asked questions

Availability and setup

the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.

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