The AI receptionist for diagnostic labs & pathology centers
Half a lab's call volume is the same five questions: fasting rules, test prep, timings, home-collection slots, and "is my report ready?". Naadham answers all of them instantly, consistently, and in the caller's language.
Test-preparation mistakes waste everyone's morning. Naadham delivers your exact prep instructions — fasting hours, medication rules, sample timing — the same way on every single call, at 7am or 11pm, in English or Hindi. You write the instructions once in a form; the AI never improvises beyond them.
Home sample collection runs on slots like any appointment: upload your phlebotomist rota as a schedule file and the AI books conflict-free collection windows by area, capturing the patient's address and instructions in the transcript your team reads before the visit.
Why businesses choose Naadham
- Prep instructions, verbatim — fasting, medication and timing rules delivered exactly as you wrote them — every call, every language.
- Home-collection booking — phlebotomist rotas become conflict-free slot calendars; two callers can't book the same window.
- Report-status handling — answers what you allow (ready/not ready, collection timings) and transfers anything sensitive.
- Peak-hour proof — parallel lines on every plan (2 to 30 by plan, more on request) — the morning rush gets answered, not queued.
Configure your receptionist, then validate your setup
- Sign up free at naadham.ai/login — 15 trial minutes, no card.
- Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
- What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
- Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.
Frequently asked questions
Can the AI give patients fasting and test-preparation instructions?
Yes — exactly the instructions you configure, delivered identically on every call. It never invents medical guidance; anything beyond your written instructions is transferred to staff.
Can it book home sample-collection visits?
Yes. Upload your collection team's rota as a schedule file and the AI books genuinely open windows, capturing address and notes in the call transcript.
Can it tell patients whether a report is ready?
It handles report-status conversations within the boundaries you set (e.g. ready/not-ready and collection timings) and transfers result-discussion requests to your team — it never reads out results.
Does it work during the 7–10am rush?
That's the point: it answers every simultaneous call in under a second, 24×7, so the morning fasting-window rush never hits voicemail.
Availability and setup
the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.
More from Naadham
Hear your own AI receptionist in ~3 minutes
Sign up free, fill one form, take a browser test call — 15 minutes on us, no card.
Start free Try the live demo first