The AI receptionist for diagnostic labs & pathology centres
Half a lab's call volume is the same five questions: fasting rules, test prep, timings, home-collection slots, and "is my report ready?". Naadham answers all of them instantly, consistently, and in the caller's language.
Test-preparation mistakes waste everyone's morning. Naadham delivers your exact prep instructions — fasting hours, medication rules, sample timing — the same way on every single call, at 7am or 11pm, in English or Hindi. You write the instructions once in a form; the AI never improvises beyond them.
Home sample collection runs on slots like any appointment: upload your phlebotomist rota as a schedule file and the AI books conflict-free collection windows by area, capturing the patient's address and instructions in the transcript your team reads before the visit.
Why practices choose Naadham
- Prep instructions, verbatim — fasting, medication and timing rules delivered exactly as you wrote them — every call, every language.
- Home-collection booking — phlebotomist rotas become conflict-free slot calendars; two callers can't book the same window.
- Report-status handling — answers what you allow (ready/not ready, collection timings) and transfers anything sensitive.
- Peak-hour proof — morning rush concurrency is unlimited — no queue, no missed samples.
Go live in five steps (~3 minutes to the first conversation)
- Sign up free at naadham.ai/login — 15 trial minutes, no card.
- Customise the agent with one form: greeting, tone, voice, languages, services, FAQs, transfer number.
- Hear it — a browser test call with your mic, before any phone number exists.
- Connect a number — assigned and wired instantly; forward your existing line to it.
- Upload your schedule (.xlsx/.csv) — real, conflict-free slot booking switches on.
Frequently asked questions
Can the AI give patients fasting and test-preparation instructions?
Yes — exactly the instructions you configure, delivered identically on every call. It never invents medical guidance; anything beyond your written instructions is transferred to staff.
Can it book home sample-collection visits?
Yes. Upload your collection team's rota as a schedule file and the AI books genuinely open windows, capturing address and notes in the call transcript.
Can it tell patients whether a report is ready?
It handles report-status conversations within the boundaries you set (e.g. ready/not-ready and collection timings) and transfers result-discussion requests to your team — it never reads out results.
Does it work during the 7–10am rush?
That's the point: it answers every simultaneous call in under a second, 24×7, so the morning fasting-window rush never hits voicemail.
Hear your own AI receptionist in ~3 minutes
Sign up free, fill one form, take a browser test call — 15 minutes on us, no card.
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