The AI receptionist for restaurants
The phone rings hardest exactly when nobody can answer it — Friday 8pm, two servers down, a queue at the door. Naadham answers on the first ring, takes the reservation request, answers the dietary question, and hands the private-dining inquiry to the manager with the details already captured.
You configure the restaurant once: opening hours, table capacity notes, menu highlights and dietary information, private-dining and catering options, and the number to reach a manager. The assistant answers from that — in English, Hindi or the caller's language — and never invents a dish, a price or a table.
Reservation requests are captured with party size, time and name and land in your portal for confirmation; if you connect a booking sheet, the assistant checks it before promising a slot. Group bookings, catering and event inquiries are routed to a person with the transcript attached, so the follow-up call starts informed.
Why businesses choose Naadham
- Reservation requests — party size, date, time, name and phone captured on every call, visible in the portal instantly.
- Menu and dietary answers — vegetarian, vegan, Jain, allergen and signature-dish questions answered from what you provide.
- Private dining, catering, groups — inquiries qualified and handed to a manager with the details already taken.
- Never a busy tone — parallel lines on every plan, so the dinner rush no longer sends callers to a competitor.
Configure your receptionist, then validate your setup
- Sign up free at naadham.ai/login — 15 trial minutes, no card.
- Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
- What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
- Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.
Frequently asked questions
Can an AI receptionist take restaurant reservations?
Yes. Naadham captures the party size, date, time, name and phone number on the call and records the request in your portal; if you maintain a booking sheet it checks availability before confirming, and otherwise marks the request for your team to confirm.
Will it answer questions about the menu?
It answers from the menu highlights and dietary notes you provide — vegetarian, Jain, allergens, signature dishes, pricing bands — and says it will check with the kitchen for anything you have not listed, rather than guessing.
What happens with private dining or catering inquiries?
They are qualified on the call (occasion, headcount, date, budget band if offered) and handed to the manager you configure, with the transcript, so nobody has to ask the customer to repeat themselves.
Does it work during service when the line is busy?
That is the point. Every plan includes parallel lines, so several callers are answered at once while your staff serve the room; the assistant is available 24×7, including after closing.
Can it also reply on WhatsApp?
Yes, on Growth and above: the same hours, menu and reservation flow run as a WhatsApp AI agent connected through Meta, with every conversation in the same inbox.
Availability and setup
the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.
More from Naadham
Hear your own AI receptionist in ~3 minutes
Sign up free, fill one form, take a browser test call — 15 minutes on us, no card.
Start free Try the live demo first