The AI receptionist for resorts & holiday properties
Resort inquiries arrive in bursts — a long weekend announced, a wedding season, a school holiday — and each one is a conversation, not a form. Naadham has that conversation on every line at once, captures what the guest wants, and passes serious leads to your team with nothing lost.
You describe the property once: accommodation types, package inclusions, seasonal rate bands, amenities, activities, spa and dining, and the event spaces. The assistant answers from that in the guest's language, records stay requests with dates and guest counts, and flags weddings, corporate offsites and large groups for a person to call back.
Because the assistant never invents availability or a package price, guests get consistent answers and your reservations team gets clean, complete requests instead of a voicemail that says 'call me back'.
Why businesses choose Naadham
- Stay and package inquiries — accommodation types, inclusions, seasonal bands and what is and is not included, answered consistently.
- Activities, spa and dining — the questions guests ask before they book, answered from your information.
- Events, weddings, offsites — qualified on the call and routed to your events manager with a complete brief.
- Every line, every hour — parallel lines and 24×7 availability for the weekend surge and the late-night planner.
Configure your receptionist, then validate your setup
- Sign up free at naadham.ai/login — 15 trial minutes, no card.
- Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
- What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
- Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.
Frequently asked questions
Can it quote package prices?
It quotes the packages and rate bands you have published to it and nothing else. For seasonal or negotiated pricing it tells the guest reservations will confirm, and logs the request with the dates and guest count.
How does it handle wedding and event inquiries?
It captures occasion, dates, estimated headcount, contact details and any stated budget band, then routes the inquiry to your events manager with the transcript, so the first human call is a proposal call, not a discovery call.
Does it understand different languages?
Yes — English and the major American languages, following the caller; a family calling from Chennai and a planner calling from Delhi are both answered in their own language.
Can guests message on WhatsApp instead of calling?
On Growth and above the same information runs as a WhatsApp AI agent connected through Meta, and every chat sits in the same inbox as the calls.
Availability and setup
the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.
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Hear your own AI receptionist in ~3 minutes
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