The AI receptionist for hotels
A hotel's front desk answers the same twenty questions a hundred times a day — rates, check-in time, airport pickup, breakfast, parking — while the guest standing in front of it waits. Naadham takes the phone so the desk can take the guest.
Configure room categories, rates or rate bands, check-in and check-out times, amenities, transfer options and banquet or conference facilities once. The assistant answers every caller from that information, in English, Hindi or the guest's language, and records booking requests with dates, room type and guest count for your reservations team to confirm.
Anything that needs a person — a corporate rate, a wedding block, a complaint — is transferred to the desk or the sales manager with the transcript, so the guest never repeats the story. Business-initiated WhatsApp templates can send the booking confirmation and check-in reminder.
Why businesses choose Naadham
- Room and rate inquiries — categories, rate bands, inclusions and availability windows answered consistently on every call.
- Booking requests captured — dates, room type, guests and contact recorded and visible to reservations immediately.
- Guest logistics — check-in times, airport transfers, parking, breakfast and amenities — the questions that flood the desk.
- Banquets and corporate — event and conference inquiries qualified and routed to sales with the details taken.
Configure your receptionist, then validate your setup
- Sign up free at naadham.ai/login — 15 trial minutes, no card.
- Your business — type, name, where you are, opening hours. The assistant's name, safety rules and greeting are filled in for you.
- What it handles — the three most common services for your type are pre-ticked; add or untick, pick the greeting language, optionally a number to send callers to.
- Save and request activation — approval and number availability apply. US setup is assisted; contact [email protected]. Test your workflow before forwarding your existing line. Upload a schedule (.xlsx/.csv) whenever you want real, conflict-free slot booking.
Frequently asked questions
Can an AI receptionist take hotel bookings?
It captures the booking request — dates, room category, number of guests, name and phone — and records it for your reservations team; with a connected availability sheet it can confirm against real inventory, otherwise it confirms that the request is logged and a person will call back.
Which languages can guests use?
All English and Spanish — English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Punjabi — on every plan: Starter picks any 3 languages, Growth and above switch on all 10 — following the caller's language and switching when they do.
Can it send booking confirmations on WhatsApp?
Yes, with an approved WhatsApp template on Growth and above: confirmations and check-in reminders go out as business-initiated messages at published per-message rates, and guests can reply to the same number.
What about corporate rates, weddings and events?
Those are handed to your sales manager with the inquiry details already captured — occasion, dates, headcount, contact — so the follow-up starts from a complete brief.
Will it quote a rate it should not?
No. It quotes only the rates or rate bands you provide and says it will have reservations confirm anything else, rather than inventing a number.
Availability and setup
the U.S. inbound voice is operational. US inbound voice is available through assisted activation; online US voice checkout, SMS and outbound calling are unavailable. Read US availability and the business workflow guide.
More from Naadham
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