Every plan answers your phone 24×7 in your callers' languages and books real slots. Starter includes any 3 of the 10 languages; Growth adds all 10, the WhatsApp agent and the CRM.
CRM is included on active Growth, Scale and Enterprise plans, after workspace creation. Calls and eligible chats become contacts and opportunities; bookings become tasks. See the CRM features, setup and current limits. Starter does not include CRM.
These are the line items other UAE voice-AI vendors charge extra for. We don't.
Nothing here is hidden inside a bigger plan you don't need. Add them from Billing on any tier.
For a one-off busy month, on any plan. From Growth, letting your plan's extra-minute rate run is cheaper than a top-up — so the honest advice there is: let it run, or move up a plan.
WhatsApp AI agent starts on Growth. Meta conversation fees are paid by your WABA; Naadham adds a small platform fee on business-initiated templates we deliver.
Every plan is a simple monthly subscription with a bundle of voice minutes included for that month (they don't roll over). Pay yearly and get 1 month free — and the setup fee is waived. Need more than your plan includes in a busy month? Extra minutes keep calls flowing at the rate on your card, capped at a limit you set. Calls are billed in 60-second steps, rounded up, like your telecom bill. Every new account starts with 15 free trial minutes (7 days, one language).
The awkward ones, answered plainly. Anything else — [email protected].
Naadham AI, also branded Naadham SI, includes a CRM on active Growth, Scale and Enterprise plans. After your business admin creates the workspace, eligible calls, WhatsApp or web chats with a phone number, bookings and outreach activity sync into contacts, opportunities, notes and tasks. New activity normally syncs within about two minutes; Sync now is available in the portal. Starter does not include the CRM. Read the CRM setup and workflow guide.
Growth answers 3 callers at once, Scale 8, Enterprise 15. Starter is one line — add an extra parallel line from Billing on any tier and we provision the carrier channel to match.
Booking confirmations go by SMS on every plan; from Growth they go on WhatsApp first with SMS as the fallback. The WhatsApp AI agent — connect your number, publish, and auto-reply — starts on Growth. Starter is voice-first. Meta marketing / utility / auth fees are billed to your WhatsApp Business Account; we publish all-in rates (Meta + Naadham platform) on this page.
On Growth and above, nothing stops: switch on extra minutes with a cap you set and we keep answering at your plan's per-minute rate. On Starter the AI pauses at zero until the next month, a prepaid top-up, or an upgrade; nothing is deleted and your number stays yours. We warn you in the dashboard before you hit zero rather than after.
No. Monthly plans are month to month — cancel any time; the current month's minutes stay usable until the period ends. Top-ups are valid 90 days. Yearly plans are paid up front for 11 months and run 12.
All ten — English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Punjabi — are supported. Every plan includes English and Arabic, at no extra charge.
There is no setup fee. We provision your number and a 30-minute go-live call where we listen to your first test calls with you. It is waived when you pay yearly.
One button in your dashboard under Plans & minutes. No email, no retention call. Billing stops at the end of the current period; see the refund policy for the detail.
Starter at AED 549 for a receptionist that answers every call, all day, in three languages. If you want the cheapest raw minute on the market, there are usage-only vendors at per-minute rates that hand you a prompt editor and a callback note; that is a different product.
You. Naadham processes it on your behalf — you are the Controller, we are the Processor under the UAE PDPL. Call recordings and transcripts belong to your business; you can export or delete them. Details in the Privacy Policy and Terms.
You get one instantly from our pool and can be live in minutes. If you already have a landline you want to keep, talk to us first — UAE fixed-line portability is limited, so that path needs a carrier conversation rather than a checkbox.
Every call is transcribed and quality-scored, so you can see exactly what was said. The AI hands off to a human when it is unsure, and never books a slot your schedule does not actually have.